Gaya APA
Tjiptono, Fandy, Diana, Anastasia. (2003).
Total Quality Management (TQM) (ed 5 cet 1).
Yogyakarta:
ANDI.
Gaya Chicago
Tjiptono, Fandy, Diana, Anastasia.
Total Quality Management (TQM).
ed 5 cet 1
Yogyakarta:
ANDI,
2003.
BUKU.
Gaya MLA
Tjiptono, Fandy, Diana, Anastasia.
Total Quality Management (TQM).
ed 5 cet 1
Yogyakarta:
ANDI,
2003.
BUKU.
Gaya Turabian
Tjiptono, Fandy, Diana, Anastasia.
Total Quality Management (TQM).
ed 5 cet 1
Yogyakarta:
ANDI,
2003.
BUKU.