APA Style

Guswai, Christian F.. (2014). How to create outstanding service ( BI Corner 2014 ) . Jakarta: Gramedia.

Chicago Style

Guswai, Christian F.. How to create outstanding service ( BI Corner 2014 ). Jakarta: Gramedia, 2014. Text.

MLA Style

Guswai, Christian F.. How to create outstanding service ( BI Corner 2014 ). Jakarta: Gramedia, 2014. Text.

Turabian Style

Guswai, Christian F.. How to create outstanding service ( BI Corner 2014 ). Jakarta: Gramedia, 2014. Print.