APA Style

Barlow, Janelle, Stewart, Paul. (2004). Branded customer service: the new competitive edge (1st ed). San Francisco: Berret Koehler.

Chicago Style

Barlow, Janelle, Stewart, Paul. Branded customer service: the new competitive edge. 1st ed San Francisco: Berret Koehler, 2004. BUKU.

MLA Style

Barlow, Janelle, Stewart, Paul. Branded customer service: the new competitive edge. 1st ed San Francisco: Berret Koehler, 2004. BUKU.

Turabian Style

Barlow, Janelle, Stewart, Paul. Branded customer service: the new competitive edge. 1st ed San Francisco: Berret Koehler, 2004. BUKU.